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Real systems · Real failures · Structural analysis

Investigation Reports.
Built on real system failures.

Each report isolates where interaction structures collapse — and how to correct them.

DOCUMENTED IN
SaaS Web platforms App UX/UI E-commerce Dashboards Onboarding flows and more.

Case library expanding as investigations are cleared for publication

// investigation reports

Most case studies show finished visuals. Ragnarok shows the reasoning that exposed the issue.

No fake logos. No invented enterprise stories. The archive is built around structural thinking: what broke, where it broke, and what should be corrected first.

01

Decision structure

Reports identify where choices become unclear, delayed, or mis-sequenced inside real product flows.

02

Interaction flow

Each investigation follows the path where momentum breaks and maps the structural correction.

03

System complexity

We separate surface symptoms from deeper architecture, hierarchy, timing, and signal problems.

04

Structural reasoning

Findings focus on what can be corrected, what should wait, and what should not be touched.

// archive

Report Archive

01 Anonymised engagement

Industry: Commodity Trade System: Logistics / Warehousing

Operational chaos into usable infrastructure

Fragmented coordination was rebuilt into a multi-role operational platform architecture.

The investigation converted phone calls, spreadsheets, PDFs and human memory into a shared operational state system.

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50+ screens and interface states structured into one operating system.

02 Structural investigation

Industry: Digital Infrastructure System: Hosting / Email

Internal familiarity was not user clarity

A three-month behavioral research investigation separated internal adaptation from external usability.

SUS, LTR, analytics, heatmaps and interviews revealed that employees were testing memory, not clarity.

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−8.75 point reality drop exposed when internal familiarity was removed.

03 Structural investigation

Industry: Banking System: Mobile finance

Legacy mobile banking needed behavioral modernization

A legacy financial app was analyzed as a behavioral system, not a visual refresh problem.

The investigation mapped fragmented navigation, weak hierarchy and confidence loss inside critical financial actions.

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Structural investigation decision-flow analysis, hierarchy review, and interaction logic.

04 Checkout investigation

Industry: E-commerce System: Payment confirmation

Checkout didn’t fail. The decision did.

The payment flow was technically stable but behaviorally unstable at the final commitment moment.

Secondary offers and add-ons reopened evaluation exactly when checkout needed to protect momentum.

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−40% average hesitation time after the checkout path was corrected.

Each report focuses on structural insights, not design aesthetics.

Most interface problems originate from deeper architectural decisions. Understanding these patterns helps prevent expensive redesign cycles.