Privacy Policy
How Ragnarok Design Lab OÜ, operating as Ragnarok Labs, handles inquiry, project, analytics, and website data.
Who we are
Ragnarok Design Lab OÜ operates Ragnarok Labs from Estonia and works with digital product, service, and system evaluation requests.
What data we collect
Through the contact form we collect the name, email address, company, website or product URL, message content, timeline, NDA preference, and project context you choose to provide. We may also collect basic technical data needed to protect the form from spam.
Why we use data
We use data to respond to inquiries, evaluate project fit, prepare next-step recommendations, protect the site, improve website performance, understand site usage when consent is given, and manage client communication.
Legal bases
Depending on the context, we rely on consent, legitimate interest, contract or pre-contract communication, and legal obligation where applicable.
Analytics and tracking
Google Analytics 4, Hotjar, or similar tools may be used only based on consent where required. Optional analytics, behaviour/session replay, and marketing scripts do not load until the relevant consent is saved.
Cookies
Necessary cookies are used to remember consent choices and keep the site functioning. Optional analytics, behaviour/session replay, and marketing cookies are disabled unless you allow them in Cookie Settings.
Data sharing
We share data with service providers only where necessary to operate the site, respond to requests, deliver work, or meet legal requirements. We do not sell personal data.
Retention
Inquiry and project communication is kept only as long as needed for business, operational, or legal reasons, then deleted or anonymised where appropriate.
Your rights
You may request access, correction, deletion, restriction, objection, portability, and withdrawal of consent. You may also complain to the relevant data protection authority.